We stand by everything we sell, 100%. So if you’re not satisfied with your order, neither are we. We’ll make it right – from reprinting your order or issuing an account credit to even refunding you in full.
- First, contact us within ten days and let us know what your issue is.
- Then, we’ll work with you to find a solution that you’ll be happy with, whether that means reprinting your order at no additional cost or refunding your order.
Note: A photo proving the wrong item was delivered may be required. Note that refunds will be made by the same method as the original payment as per your original order.
Mug-Me.ca is committed to quality products. Any product with a quality defect will be replaced at no cost.