Absolutely Guaranteed

We stand by everything we sell, 100%. So if you’re not satisfied with your order, neither are we. We’ll make it right – from reprinting your order or issuing an account credit to even refunding you in full. 

• First, contact us within ten days and let us know what your issue is.
• Then, we’ll work with you to find a solution that you’ll be happy with, whether that means reprinting your order at no additional cost or refunding your order.

Note: A photo proving the wrong item was delivered may be required. Note that refunds will be made by the same method as the original payment as per your original order.

DEFECTIVE PRODUCTS

Mug-Me.ca is committed to quality products. Any product with a quality defect will be replaced at no cost.